- For our buying guide of the best content management system (CMS) software, we evaluated the top performers as well as programs that occupy a specific industry niche.We looked for platforms that offer customization, including plug-ins for e Commerce and SEO optimization, so your website does what you want it to do, and it shows up high in search engine rankings.Our editors have evaluated, written about and experienced every major product launch in personal technology.Readers find credibility, depth, and reach that few other technology sites can match.No matter what industry you are in, it is important to establish relationships with your customers and be readily accessible to your customer base.This is important because customers quickly turn away when a business is hard to reach.For our buying guide of the best content management system (CMS) software, we evaluated the top performers as well as programs that occupy a specific industry niche.
No matter where you are, this software allows your customers to reach out to you or your service reps in real time and provide them with direct, speedy assistance In addition to customer support options, chat support often helps you track your interactions with your customers and gain valuable insights.
Currently we generate revenue by providing live answering services for a select group of customers - though to use the software yourself is completely free, with no limits at all on the number of Agents, Chat Volumes or sites that you can add widgets to. is an Agent Centric chat application, which means every agent has their own account and you can share 'sites'.
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Apart from website chat, other core features include: real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics.
System identifies the best prospects visiting a website based on data gathered from the purchasing decisions of 65 million buyers.